Was the Area That the Baby Fell Off the Cruise a Kids Area or Dinning Area

"To lose our babe this way is but unfathomable," Chloe Wiegand'due south mom, Kimberly, told Today through tears of her toddler girl who died after the fall

Opening upwards on the Today show Mon in an emotional conversation with Savannah Guthrie, Alan and Kimberly Wiegand recalled the traumatic scene post-obit the accident, when Chloe's granddad Sam placed her on a railing near a window that he believed to be a closed function of a glass wall.

"He was extremely hysterical. The thing that he has repeatedly told usa is, 'I believed that there was glass,' " she told Guthrie, 47. "He will cry over and over and over. At no signal ever — ever — has Sam ever put our kids in danger."

Alan said that Sam is "very distraught," to the betoken where you lot can "barely look at him without him crying."

"[Chloe] was his best friend," he added, visibly emotional.

Chloe Wiegand

Chloe Wiegand

| Credit: Facebook

Alan and Kimberly Wiegand, the parents of Chloe Wiegand, the 18-calendar month-one-time girl who died after falling out of a Majestic Caribbean cruise send window, open upwards about the accident in an exclusive interview with TODAY’south Savannah Guthrie. “To lose our baby this way is only unfathomable,” says Kimberly.

Kimberly Wiegand

| Credit: TODAY/NBC

While in the children'southward play surface area of the Royal Caribbean cruise send, Chloe tragically died later she fell more than x stories onto a concrete dock in Puerto Rico. Chloe was used to beingness next to glass, having a habit of banging on the panels at the hockey rink at domicile while attention her brother's games and practices.

"When they told me Chloe had died, I didn't know that she went out a window," Kimberly told Guthrie through tears. "I just saw Sam standing adjacent to the wall of windows past the kids' splash pad, screaming and banging on it."

"There was someone from Imperial Caribbean area who kept trying to stop me," she connected. "And I merely kept saying, 'Have me to my infant. Where's my baby? Take me to my baby.' I didn't even find a window. I ran over in that location, and I looked over … and it wasn't water down in that location, it was concrete."

"To lose our baby this way is just unfathomable," Kimberly said, adding subsequently in the interview, "This one mother just came and held me and embraced me and I'll never forget it. She just said, 'God, spotter over this family.' I just want to thank her. I don't know where she is or who she is."

Chloe Wiegand

Chloe Wiegand

| Credit: Facebook

RELATED VIDEO: Family in "Daze" Subsequently Baby Apparently Slips from Grandfather's Hands and Falls from Cruise Ship

In a previous statement to PEOPLE, a spokesperson for Purple Caribbean said they are "deeply saddened" past the incident, adding, "We've made our Care Team available to assist the family unit with whatsoever resources they need. Out of respect for their privacy, nosotros do not plan to annotate further on the incident."

A spokesperson also previously told NBC News that the cruise line was cooperating with local authorities in the investigation.

Kimberly told Guthrie on Monday that she thinks Majestic Caribbean "[has] to be" responsible for the incident, adding, "This cannot happen to another family."

"We obviously arraign them," she said. "There are a million things that could've been washed to make that safer. I know my mom was request people, 'Why on Earth is there a window open on the 11th flooring without a screen or annihilation?' "

"And their response to that was, 'We need ventilation,' " Kimberly claimed. "Well, to that I would say, 'Become a fan. Come with another mechanism to brand your guests comfortable, rather than creating a tremendous safety hazard that cost our child her life.' "

Alan and Kimberly Wiegand, the parents of Chloe Wiegand, the eighteen-calendar month-old girl who died after falling out of a Royal Caribbean area prowl ship window, open up about the blow in an exclusive interview with TODAY’s Savannah Guthrie. “To lose our baby this manner is just unfathomable,” says Kimberly.

Alan (L) and Kimberly Wiegand

| Credit: TODAY/NBC

Chloe Wiegand

Chloe Wiegand

| Credit: Facebook

Kimberly "never [wants] another mother to have to experience this or to come across what I had to see" in regard to the accident ("to scream how I had to scream"), or in seeing her son wish he had been there to save his sister.

But she and her hubby are remembering their baby daughter's "light" and her ability to make anyone crack a smile.

"It'southward actually easy to close out the world and to give upwards, just we volition not do that because that'due south not who Chloe was," Kimberly adds. "We have to continue for her. Nosotros can't give up."

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Source: https://people.com/human-interest/toddler-dies-cruise-ship-fall-parents-interview-today-show/

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